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Account Verification

Verification Tiers

To access and update verification, head to Profile > Settings > Verify.

Email Verification

  • The email address you input during sign up will be sent a verification link. You will need to verify this address by clicking on the link we send you.

Basic information (Level 1)

  • Your basic information, including:

    • Full Legal Name

    • Date of Birth

    • Address including: City, Country and Postal Code where applicable

    • Occupation

Identity Verification (Level 2)

  • Submit a piece of government issued ID. We classify documents into 4 main types:

    • Passport

    • ID card

    • Driving license

    • Residence permit.

Proof of Address (Level 3)

  • You can use one of the following documents, issued in the last 3 months, to verify your address:

    • Tax bill;

    • Mortgage statement;

    • Certificate of voter registration;

    • Correspondence with a government authority regarding the receipt of benefits such as a pension, unemployment benefits, housing benefits, etc.;

    • Cable bill (but not from satellite TV companies);

    • Landline telephone bill;

    • Bank statement showing the date of issue and the name of the person (the document must be not older than 3 months);

    • Utility bill for gas, electricity, water, internet, etc. linked to the property (the document must not be older than 3 months);

    • A lease agreement that is current and has the signatures of the landlord and the tenant;

    • Credit card statement issued by a bank;

    • Letter from a recognized public authority or public servant (any government-issued correspondence not older than 3 months);

    • Employer’s certificate for PoA;

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