What Documents Are Accepted for Proof of Address (PoA) Verification on Shuffle?
To verify your address on Shuffle, you must provide a valid Proof of Address (PoA) document that meets the specified requirements. Below is a comprehensive guide to the acceptable documents, submission guidelines, and special considerations.
Acceptable Documents
You can use one of the following documents to verify your address. Ensure the document is clear, unaltered, and meets the validity requirements:
Tax Bill: Valid for up to 1 year.
Mortgage Statement: Must clearly show your name and address.
Certificate of Voter Registration: Must be official and issued within the last 3 months.
Government Correspondence: Includes letters regarding benefits such as pension, unemployment, or housing. Must be issued within the last 3 months.
Utility Bill: Covers gas, electricity, water, or internet bills linked to the property. Must be issued within the last 3 months.
Cable Bill: Accepted only if not from satellite TV providers.
Landline Telephone Bill: Must be issued within the last 3 months.
Bank Statement: Must show the issue date and your name. It must be issued within the last 3 months.
Credit Card Statement: Issued by a bank and dated within the last 3 months.
Lease/Rental Agreement: Must be current and signed by both the landlord and tenant.
Letter from a Recognized Public Authority or Public Servant: Must be government-issued and dated within the last 3 months.
Employer’s Certificate: Must clearly state your address and be issued recently.
Submission Guidelines
Original Documents: Upload a clear, color photo of the original document. Screenshots, photocopies, or scans are not accepted.
Clarity: Ensure the document is well-lit, free of glare, and captures the full document edges.
Digital Documents: If your document is digital, download the original file and upload it directly.
Special Considerations
Recency Requirements: Most documents must be issued within the last 3 months, except for tax bills, which are valid for up to 1 year.
Exclusions: Mobile phone bills, electronic invoices, and statements from neobanks (e.g., Revolut) are not accepted.
Foreign Languages: Documents in foreign languages are accepted if they meet all other requirements.
Frequently Asked Questions
Is a bank statement acceptable for address verification?
Yes, a bank statement showing your name and issued within the last 3 months is acceptable.
Can I use a lease agreement for Proof of Address?
Yes, a current lease agreement signed by both the landlord and tenant is acceptable.
Are screenshots of documents acceptable?
No, screenshots are not accepted. Upload a clear, live photo of the original document. By following these guidelines and ensuring your document meets the requirements, you can successfully complete the Proof of Address verification process on Shuffle.